Privacy Policy

This Privacy Policy describes how Prompt Ninja ("we," "us," or "our") collects, uses, and handles information when you use our website at promptninja.digital and engage with our services.

1. Information We Collect

Information you provide directly

When you fill out our contact form or communicate with us, we collect:

• Name and business name
• Email address and phone number
• Information you include in the "biggest challenge" field or any other free-text responses
• Any communications sent to us via email or through the site

Information collected automatically

When you visit our website, we may collect basic technical information such as:

• IP address and approximate geographic location (country or region level)
• Browser type and operating system
• Pages visited and time spent on those pages
• Referring URL (what site or link brought you here)

2. How We Use Information

We use the information you provide to:

• Respond to your inquiry and schedule audit calls
• Review your business situation before a scheduled call, as described on the contact page
• Communicate with you about your engagement if you become a client
• Send operational updates relevant to an active engagement

We do not use your information for advertising, do not sell it to third parties, and do not use it to train AI models.

3. Client Data in Service Engagements

If you become a client, the data handling terms for your engagement are governed by your service agreement. In general:

• All systems we build store data in accounts you own and control, not ours
• We access client data only to the extent required to complete the agreed scope of work
• We do not aggregate, sell, or share client business data or client records across engagements
• Upon engagement conclusion, we revoke access and provide a documented handoff

4. Cookies and Tracking

Our website may use cookies for basic functionality and analytics. We do not use advertising tracking pixels or retargeting cookies. If you prefer to block cookies entirely, standard browser settings allow you to do so without affecting your ability to use the site.

5. Third-Party Services

Our website uses Google Fonts for typography, which loads from Google's servers. This means Google may receive your IP address when fonts are loaded. We use no other embedded third-party tracking services on this site. Any third-party tools used in client engagements are disclosed during onboarding.

6. Data Retention

Inquiry data (contact form submissions) is retained for as long as reasonably necessary to manage the business relationship. If you would like your inquiry information removed, contact us and we will delete it within 30 days. Client engagement data retention is governed by the service agreement.

7. Your Rights

Depending on your location, you may have rights under applicable privacy law including the right to access, correct, or delete personal information we hold about you. To exercise any of these rights, contact us at the address below. We will respond within 30 days.

8. Security

We take reasonable measures to protect the information you provide. However, no method of transmission over the internet is 100% secure. If you have concerns about sensitive information, contact us directly and we will discuss appropriate handling.

9. Children

Our services are directed at business owners and professionals. We do not knowingly collect information from anyone under the age of 18. If you believe we have inadvertently collected such information, contact us and we will delete it.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests:

Prompt Ninja
Tampa, FL
Contact form